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Return and exchange

1.1 How do I return or exchange an item purchased in a store?

Items purchased in Kandy Selection store may not be returned to

Unwashed, unworn or defective merchandise may be returned within 30 days of purchase date for a full refund. All returned items must have the tags attached, along with the original sales receipt.

Merchandise returned after 30 days or without the original sales receipt will require a valid photo ID. These returns will be refunded with Kandy Selection merchandise credit at the current selling price, usable on future Kandy Selection store purchases.

Please read more in our Returns & Exchange policy.

1.2 How do I return an item purchased online?

You have 30 days to decide if the item is right for you.

Kandy Selections will refund any item(s), provided that the item(s) has not been damaged, soiled, washed, altered or worn and that all labels and tags are attached. Undergarments and swimwear are final sale for hygienic reasons.

To return or exchange an item the original Packing Slip must be enclosed with all returns or exchanges. We do not accept returns or exchanges without the original packing slip.