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KANDY
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Frequently Asked Questions

1.1 Where do we ship?

We deliver product within Sri Lanka as well as international (Selected countries only). If you’re shipping destination not include the list please contact us.

1.2 What are our different delivery options?

There are several delivery options available like Store pickup, Deliver to local address and International shipping

1.3 How long does delivery take?

Shipping time depends on your destination. For local delivery, you will be getting products within 3 to 7 days. International delivery it will take around 10 to 30 days.

1.4 What are the shipping and handling costs?

Shipping and handling cost will be depends on weight, size and the destination. You can seethe shipping cost at the checkout process. For more details, please see the “Delivery Information”

1.5 How can I track my order?

Login to the My Account section and see the order comment to see the order status. If you receive a tracking ID you can directly use it to track the order.

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